Contact Us

The most efficient method of contact is to email us at customerservice@myclassicchild.com

Sizing
Manufacturers’ sizing does vary. If you are unsure about the size that your child needs, please contact us via email. We will be happy to supply the measurements of any item.

Shipping Information
In most cases, shipments will be processed within 24 hours of being placed. Any orders placed on Saturday or Sunday will be processed the following Monday.  Unless otherwise specified, all orders are shipped via Priority Mail within the United States of America and other Postal Service options are available at checkout for International customers.  Priority Mail Service takes 2 to 3 days to reach it's destination, once it is shipped.  Expedited shipping service is available at an extra cost--orders need to be placed before 12:00 PM EST.  In many cases, orders placed before 3:00 PM EST will still be processed the same day, but it is not guaranteed.  Please contact us if you have any question as to when your order will be shipped.  Delivery confirmation will be included in all Priority Mail shipments at no additional cost.  You will receive a confirmation email when your order has shipped.

Discount Offers

Periodically, we offer special discount offers (please sign up for our email newsletter to receive these offers).  Unless otherwise noted, only one discount code can be applied per order.  This also applies to Free Shipping offers.  Please use the discount code that will be the most beneficial to you.

When placing your order, discount codes can be entered at the beginning of the checkout process.  There is a space provided at the bottom of the view cart page.

Payment
My Classic Child accepts Visa, MasterCard, American Express, Discover, and PayPal (cash transfers only).

Return/Exchange Policy
We accept returns or exchanges within 14 days for regular priced items in their original condition—with the exception of swimwear and holiday items. Credit in the form of original payment will be issued for items returned in original condition. 

Sale items are returnable within 14 days for store credit or exchange of equal value.  Swimwear and Holiday items are final sale items and are NOT returnable. 

Shipping charges are not refundable.

To make a return, please contact us via email at myclassicchild@comcast.net to obtain a Return Authorization Number (RA) and return address.